Our Service

Our Service Contracts are based upon specific needs, but all of them emanate from a common foundation.

All systems are fully tested and documented at the start of a contract. This provides an excellent reference point.

Each system undergoes an annual Preventative Maintenance Visit where the following points are attended to:

• All equipment is checked off against the original contract documentation
• The function of all equipment is tested for adequate performance
• All cables are measured, where applicable, for equipment loading against original contract documentation
• User documentation is checked, updated and replaced as required
• System is fully tested for performance
• System is examined to ensure that it still meets the requirements following any building or environmental changes
• A certificate is issued outlining the results of the annual visit

The benefits of having a service contract include:

• Service Call Requests 24 hours 7 days a week
• Priority Servicing
• Full system audit
• Maintenance of service records, schematic drawings etc
• Telephone support for operators
• User training, operator manuals and aide memoirs

Why wait for something to fail before you act?

Grab some peace of mind and relax a little knowing that you’re in good hands.